How do solar photovoltaic (PV) panels work?
Solar photovoltaic (PV) panels convert sunlight into electricity. When sunlight hits the panels, it creates an electric field that generates direct current (DC) electricity. This DC power is then converted into alternating current (AC) by an inverter, which can be used to power your home. Any excess electricity is sent back to the grid or stored in a battery, depending on your setup.
How long will my solar system last?
Solar panels typically last 25 to 30 years, with performance warranties to back them up. Inverters and batteries may need to be replaced sooner, often around 10-15 years. We will monitor the health of your entire system and notify you when components may need attention or replacement.
Will my solar system work during winter or on cloudy days?
Yes, your solar system will still work during winter and on cloudy days, though production may be lower. Solar panels generate energy based on light, so they will still produce power even in overcast conditions. If we detect a drop in performance outside of normal weather-related fluctuations, we will notify you and coordinate any necessary service.
Why doesn’t my solar system produce the same amount of power as its size suggests?
The size of your solar system, measured in kilowatts (kW), refers to its peak capacity under ideal conditions. However, real-world factors affect the actual energy output. Weather, shading, panel orientation, and the time of year can all reduce the system’s production. For example, a 6kW system won’t consistently generate 6kW throughout the day. Solar panels produce the most energy during peak sunlight hours but generate less during cloudy days, mornings, evenings, or winter months. We monitor your system’s production to ensure it's performing optimally.
How do I monitor my solar system’s performance?
Your solar system’s performance is monitored by Enact. We track your energy production and system health for you. If any issues arise, we will proactively notify you and coordinate service if needed. You can also access the Enact Home app to view your system's current data and historical performance.
What should I do if my solar system is not producing as expected?
If your system isn't performing as expected, there’s no need to worry. We continuously monitor your system and will alert you if there’s an issue. If something is wrong, we will work directly with your service provider to arrange any necessary repairs or maintenance. You can check your system’s status anytime through the Enact Home app.
How do I know if my system needs service?
We monitor your system 24/7. If any issues arise, we will alert you immediately and arrange for service. You don’t need to worry about tracking down issues yourself—we will handle the coordination with technicians to keep your system running smoothly.
How do I clean and maintain my solar panels?
Solar panels are generally low-maintenance. If they accumulate dirt, dust, or debris, you may need to clean them to maintain optimal performance. However, we will notify you if any cleaning or maintenance is necessary. You can also schedule an annual inspection through us to ensure everything is functioning as expected.
What are the financial benefits of solar energy?
The primary financial benefit of solar energy is the reduction in your electricity bills. By producing your own energy, you rely less on the grid, potentially saving thousands of dollars over the life of your system. Additionally, solar systems typically increase property values, and there are financial incentives, such as tax credits, that reduce the upfront cost. Over time, solar energy can offer a strong return on investment.
What solar energy rebates and incentives are available?
Solar rebates and incentives vary by location. Many areas offer federal, state, or local tax credits to help offset the cost of installation. The Federal Investment Tax Credit (ITC) allows you to deduct a percentage of the system's cost from your taxes. Additionally, some utilities offer rebates or performance-based incentives. We recommend checking with local agencies or your installer for the most up-to-date information.
Do I still receive an electricity bill after installing solar?
Yes, you will still receive a bill from your utility company, though it will likely be lower. The bill reflects your net energy usage, which is the difference between what your solar panels produce and what your home consumes. In some months, you may even receive a credit if your system produces more energy than you use.
How does net metering work?
Net metering allows you to send excess electricity generated by your solar system back to the grid for credits. These credits can then offset your energy use when your system isn’t producing enough power, such as at night or on cloudy days. Your utility company will provide details on how credits are applied, and we will help ensure you’re getting the most out of your system’s performance.
What are the environmental benefits of solar energy?
Solar energy is a clean, renewable resource that reduces your carbon footprint. By generating electricity from the sun, you decrease the need for fossil fuels, helping reduce greenhouse gas emissions. Installing solar panels contributes to cleaner air and a healthier planet by lowering dependence on non-renewable energy sources like coal, oil, and natural gas.
What happens during a power outage?
Without a battery backup, your solar system will automatically shut down during a power outage for safety reasons. If you have a battery, it will provide power to essential loads during the outage. We will monitor your battery’s performance to ensure everything functions properly when you need it most.