Users can provide direct feedback to us on the Enact Home platform. We value our users and want to make sure your experience with out app is positive. Solar energy is a significant investment and Enact Home helps you monitor your system’s health and performance. That’s why we’ve made it easy for you to let us know how we can improve Enact Home and make it even better for you.
After logging into your Enact Home profile, the feedback button will be at the top right of our platform. Click the blue button or the letters “Tell us what you think.” to provide us feedback.
You will need to answer two questions to provide proper feedback. First, we will ask you “How satisfied are you with Enact Home?” on a scale from one to five, with five being the most satisfied. The next question is a free response under the prompt “What's the one thing we should improve?” You can type a message about how we can improve your experience on our platform.
We're looking forward to hearing your opinions, whether they're good or bad. Your feedback helps us make Enact Home more user-friendly and better meet your needs. We appreciate your support, and we're always here to listen. Feel free to share your thoughts, suggestions, and opinions with us — Let us know how we did.